Dresslily and the ongoing scamming. Report it!

I did get a refund from Dress lily, but  since the coat cost me $67.91 the person by the name of "Hassan" refunded $19.18. And then the wallet on their site towards my account has $58.62 in it. Now, this is my thinking. If the garments are not made in my size, (which is for most of the people I have talked to and seen pictures online...) what good would this store credit / "in your wallet" as listed on their site do me?  NONE.

From what I have researched Dress lily has been doing this sort  of thing for years by checking around the web pages and videos on YouTube by other people. See here:

On YouTube:
https://youtu.be/Zx5pLBpbckI

https://youtu.be/PS0zwivWEbg

https://youtu.be/uv5ksH3vHns

https://youtu.be/pBXKmeJRCVg

https://youtu.be/NNQU0WIGzVY

And there are more. But you know once your read about everyone elses you will see the pattern of how they scam us.

Web sites:
http://dresslily.pissedconsumer.com/

https://answers.yahoo.com/question/index?qid=20130123132649AAf05U7

https://www.trustpilot.com/review/dresslily.com

https://www.mywot.com/en/scorecard/dresslily.com

And there are more. And Face book has the sister companies posting ads there with the same products pictures now.

Watch out for them :
"Fashion Mia" for one. Very same garments in the ads. So yeah, don't buy from these online stores from China. All you are doing is giving them your money to do what ever they want here or wherever they go.


This EBlogger has a good list for where we need to complain and file reports.

http://ecig-scam-suppliers.blogspot.com/2013/04/you-have-been-cheated-on-chinese.html

Shenzhen Bureau of Trade & Industry

Address: 3/F, Block C, Civic Center

Tel.: (86 755) 8210 7117, 82107434             

Fax: (86 755) 8200 1360

Website: http://www.szbti.gov.cn             

Shenzhen Industrial and Commercial Administrative Management Bureau

Address: Gongshang Wujia Building, 7010#, Shennan Avenue, Shenzhen

Tel.: Industry and Commerce ( 86 755 ) 12315   Price: ( 86 755 ) 12358

Website: http://www.szaic.gov.cn

Administrator of Local Taxation of Shenzhen Municipality

Address: 28#, South Futian Road, Futian District

Tel.: ( 86 755 ) 123662 

Website: http://www.szds.gov.cn

 

Shenzhen Customs

Address: Shenzhen Customs Building, 1087#, Heping Road, Luohu District

Tel.：( 86 755 ) 8439 8110  

Website：http://www.sz-customs.gov.cn

Shenzhen Foreign Affairs (Overseas Chinese Affairs) Office

Address: 2/F, Block C, Civic Center

Tel.: （86 755）8210 5977， 8200 2509

Website: http://www.szfao.gov.cn

Shenzhen Port Office

Address: 10#, South Futian Road, Futian District

Tel.:（86 755）8339 4325， 8339 4409

Website: http://www.szka.gov.cn/

Shenzhen Entry-Exit Inspection & Quarantine Bureau

Address: China Inspection & Quarantine Mansion, 1011# Fuqiang Road, Futian District

Tel.: （86 755）8388 6000

Fax: （86 755）8339 5995

Website: http://www.szciq.gov.cn

Shenzhen General Chamber of Commerce

Address: 8#, Hongbao Road, Shenzhen

Tel.: （86 755）8211 3000 ，2559 1851

Fax: （86 755）2559 2408

Website: http://www.szgcc.cn

European Office Shenzhen

Address:Ostendstr.100 D-90482 Nüremberg Germany

Tel.: 0049-911-95339143(O) 5065025(H)

Website: http://www.shenzhen-eo.de

North American Representative Office of Shenzhen

Address: Los Angeles World Trade Center 350 South Figueroa Street, uite 288 Los Angeles, CA90071

Tel.: 213-628-9888

Website: http://www.shenzhenoffice.org

Japanese Representative Office of Shenzhen

Address: Room 1908, 1-30-5 Hamamatsucho, Minato-ku, Tokyo 105-0013

Tel.:（030）5733-2244 （030）3906-9301

Fax:（030）3906-9301

Website: http://www.shenzhen-jp.org

8. Create your own blog

here in blogger.com reporting your scam history

.Sometimes the damage-amount does not worth to do all these above written,  but you can pretend to the cheater that you will do all of them.
Remember also that China is a very legal country with strict rules and punishes Chinese thieves.

Posted 20th April 2013 by T.P.

 

 

Let the Chinese Government  know ASAP.

I don't know if this will get your money back, because if the money was spent.....well you know how that will go.

 

Face book victims and the complaints. You will see that the Chinese who are part of the scam will say the company is great! They need to be reported too, even those who seem to be American. Because they maybe fake made up by the Chinese that hold this account.

 

 

 

 

 

 

 

 

And these posts are all found on the Dress lily Facebook account dating back from 2012.

 

Buyers beware!!!!!

This is not a good thing and proof that we should buy only American Made products. I have learned this the hard way from this company. Do not buy from them, I am not the only one who has had problems with this company. I ordered a pretty jacket and coat from them and was let down and cheated out of  $67.91. Unreal. I have NEVER had an issue like this when ordering items.

See, this coat looks nice. I am thinking getting this will save me some time from making a coat for right now. But what did happen was that I lost $67.91. Why? because they are cheaters, or whatever you want to call it. And not only did they do this to me, but to other people as well.

 

 

Facebook has a page for Dress lily an you will see many peoples complaints there about the fit, not getting the orders, shipping and more. Me , I just want to get my money back for something I paid for. No vengeance, just my hard earned money returned to me.

This is the coat I did not get.

This is the package that came with ONLY the jacket.

 

So am I wrong to want my money back for the coat? NO!!!

 

The order regarding the Jacket and the Coat.

Hello Gil,
The email from me to the support center at Dress lily.:

Home  |  Women's Clothing  |  Men's Clothing  | Bags  | Shoes  | Jewelry  | Sexy Lingerie  |  Watches  |  My Account

Support center >> Ask a question >> Fashionable Turn-Down Collar Zipper Embellished Faux Leather Long Sleeve Jacket For Women Questions List

Ticket:	T16010605663
Order Number:	L151205081819****
Message Type:	Wrong size/ Wrong product
Subject:	Fashionable Turn-Down Collar Zipper Embellished Faux Leather Long Sleeve Jacket For Women
Message:	http://www.dresslily.com/turn-down-collar-zipper-embellished-faux-leather-long-sleeve-jacket-product813214.html This whole order of the two jackets has turned into a night mere. I would like to have my money back for the coat. I do NOT want a store credit. You clothes do not fit. The light brown jacket from another company is a 1x. Your companies jacket is 2x. See the difference?
Ticket Status:	Waiting for your reply
Full Name:	J.J> Maslin
Attachment :	attachment 1   attachment 2   attachment 3

 

Dresslily Customer Support　 At :01/07/2016 01:03:53 UTC

Dear J.J>, We are so sorry for the issue. 136558605: If you mean we have sent you the wrong size. Could you please send us the photo of that size and the photo of the sku No.? If you mean the size is different from the size chart. Could you please offer us the picture of the item with SKU and the measurement picture in bust, sleeve length, shoulder length and length. If the measurement does not match the size chart, we will provide the compensation accordingly. Please check out the policy here: http://www.dresslily.com/m-article-id-80.htm. If we made a mistake, we will be happy to fix it for you. Kindly make sure your attachments are under 2MB in one of these formats gif, jpg, bmp, doc, xls, txt, rar, ppt, pdf. If you can not send the picture in the ticket, please send the picture to support@dresslily.com. Once again, we sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you. Best Regards, gill dresslily Customer Service http://www.dresslily.com/

J.J> Maslin　 At :01/16/2016 04:30:45 UTC

To Gil, I have sent you pictures of this garment showing it against a jacket that is the right size for me once before. The black jacket in the picture is your companies jacket that you have sent to me that said it is a size xxl (2x) My light brown jacket I bought from another company is a 1x. So yeah, it is the wrong size. Sending my measurements that are as is in this chart. XXL is what you will need to go by. I am short at 5 feet 8 inches tall. But the measurement in the chart for the xxl fit me. The xxl from Dresslily is not right for United States people.

attachment 1   attachment 2   attachment 3

J.J> Maslin　 At :01/16/2016 04:35:39 UTC

This issue has been going on since last year. If you can not correct what you have done by sending my money back, or the coat I will have no other recourse but to report this. I don't like what happened at all. The picture is with a ruler/yard stick over it. This is taking way too long. I want my money refunded back to my paypal account or the coat.

attachment 1

Dresslily Customer Support　 At :01/16/2016 07:27:58 UTC

Dear J.J>, Thank you for your additional notes. We couldn't read the measurement in last email clearly. We are willing to help you the best we can. In order to do this we need more details. Please review my previous message sent on Jan.7 and our policy here: http://www.dresslily.com/m-article-id-80.htm. As I have explained we need your picture to be able to assess the issue and offer you the right solutions. Please kindly send the photo of measurement via the ticket center and/or at this email address support@dresslily.com. Please keep the attachment below 2MB and use any of these formats gif, jpg, png, bmp, doc, xls, txt, rar, ppt, pdf. Once we receive all the details above, we will be able to resolve this issue based on our warranty. I look forward to hearing from you soon. Thank you very much for your cooperation. Best Regards gill dresslily Customer Service http://www.dresslily.com/ J.J> Maslin　 At :01/18/2016 01:45:01 UTC Hello Gil, I do not know how else to send you any pictures or information regarding the issue of the coat and jacket. I have sent pictures as best as I know how on this site. Please go to this link to see the pictures and the measurements I have sent to you before. http://twopeasinapod123s.blogspot.com/ Thanks. J.J> Maslin　 At :01/18/2016 01:50:28 UTC Gil, "Dress Lily" http://twopeasinapod123s.blogspot.com/. That should help you see the pictures. I will delete the page once the issue is resolved. Dresslily Customer Support　 At :01/18/2016 08:51:12 UTC Dear J.J>, Thank you very much for your recent communication. We are so sorry for the issue and now we can offer you following solutions. 1. If you can keep it, we will refund you 7.67 USD to your store wallet. Refunds to your store wallet, we also offer worth 5 times points with the price of the product(s) (e.g. 1usd = 5 points, 3usd=3*5 points). Here is the information about wallet: http://www.dresslily.com/m-article-id-83.htm Here is the information about points: http://www.dresslily.com/m-article-id-86.html 2. If you still want to return it back to us, we will offer you the return address in next email. But shipping fee will be at you cost, please review our return policy: http://www.dresslily.com/m-article-id-80.htm. When we receive it, we will refund you item fee in full 38.35USD. Please kindly note only unused items with their original tags, labels and original packaging can be returned to our warehouse in China for a product refund. First, you may check with the post office the cost to return the item before deciding. Thanks for your understanding and patience. Best Regards, gill dresslily Customer Service http://www.dresslily.com/ J.J> Maslin　 At :01/18/2016 10:37:35 UTC Refund the money on the coat. I did not get the COAT!!!! Send back the money on that. I do not want store credit because your clothing doesn't fit. What would be the point to getting the store credit? I am keeping the jacket , send back the money to my pay pal account for the cost that is currently now out of stock. http://www.dresslily.com/hooded-long-sleeve-faux-fur-spliced-slimming-down-coat-product1064921.html THE PICTURE BELOW IS THE COAT I DID NOT GET IN THE MAIL AT ALL!!!! STOP CHEATING!!!!! IT IS NOT RIGHT!!!!! Your company CHEATED me out of my hard earned money of $67.91!!!!! REFUND MY MONEY! ASAP TODAY!!! IF IT IS NOT IN MY BANK ACCOUNT I WILL REPORT YOUR COMPANY. attachment 1   Dresslily Customer Support　 At :01/19/2016 12:14:17 UTC Dear J.J>, We are so sorry for the issue. We Dresslily are certified "secured " by renowned E-commerce service providers such as Norton, Paypal Trustwave. You may check our certificates on the main page http://www.dresslily.com/ We are aware that we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. We are so sorry that if the size is not the same with what online, we need the photo of measurement to check. If we make a mistake we could arrange the full item fee for you. We couldn't open the link you have sent, we couldn't confirm the issue. We have reviewed with my manager we can make an exception for this time only. For the jacket we could arrange 50% item fee 38.35USD*50%=19.18USD to your payment account for you. For the unshipped coat, our colleague has deleted it and the money will be refunded to your wallet. We will arrange the money to your payment account for you after we refunded to your wallet. Once again, we sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you. Best Regards, gill dresslily Customer Service http://www.dresslily.com/ J.J> Maslin　 At :01/19/2016 10:23:56 UTC So does this mean the money will be returned to my bank account? And if you go to facebook....I posted pictures of the size mistake there on your dress lily page. Dresslily Customer Support　 At :01/21/2016 02:00:54 UTC Dear J.J>, We are so sorry for the delay to reply you. We have applied 50% item fee 38.35USD*50%=19.18USD to your payment account for you. Please check your money in 3-7 working days. If you couldn't receive the money in that date, please feel free to contact us in the new ticket. Thank you so much for contacting us. Best Regards， gill dresslily Customer Service http://www.dresslily.com/ Copyright ©2016 DressLily.com All Rights Reserved Don't forget....the coat that was NOT shipped was $67.91. Even though Hassan refunded $19.18. So they STILL owe me money.

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Here is the information regarding the size and measurements needed to correct the this issue.



I have sent your company's support center pictures of this situation more than once. I am sending your company photos again but via this site. You should be able to get them now.

 

This is the difference of what your company has for sizing to what I have here in the United States. Your company has the black jacket in a size 2x. My Light brown Jacket is a 1x. See the size difference?

 

 

 

 

By your request Gil. Here is the size chart and the size I wear is the 2x or xx1 on the chart. Same exact measurements of the chart. Bust=46 inches, waist=39 inches, hips=47 inches, sleeves=24 inches, shoulders=16 1/2 inches. I am 5 feet 8 inches tall.

 

 


Be fair and either send me a refund for the coat, or I will report your company to the better business bureau. https://www.bbb.org/consumer-complaints/file-a-complaint/get-started . They will contact your company after that.